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Product Damage & Fulfillment – Claim Submission
PLEASE READ BEFORE SUBMITTING YOUR CLAIM
To help us resolve your issue efficiently, please follow these guidelines:
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Inspect Your Order Thoroughly: Open and check all boxes upon delivery for any damage, defects, or missing parts.
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Allow 24 Hours for Missing Items: If something is missing, please wait 24 hours before submitting a claim — it might be arriving in a separate shipment.
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Submit One Complete Claim: Be sure to include all affected items in a single submission. Sending multiple claims for the same order may slow down the process.
The more detailed and accurate your information, the faster we can assist you.
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